MDTV- IT Tech Support
Functional Experience: IT Services, Outsourcing & IT Consulting- Resolved, escalate and/or follow up with user IT inquires and request. Global Help Desk – Respond to technical support/Request/Inquiries inbound calls, chats, emails and web tickets. IT Services, Outsourcing & IT Consulting- Resolved, escalate and/or follow up with user IT inquires and request.