Frequently Asked Questions

At Premium.Chat, we are committed to ensuring the safety and integrity of our platform. We maintain a strict zero tolerance policy prohibiting the use of our service by individuals under the age of 18. This policy is rigorously enforced to comply with legal requirements and to protect younger audiences from content that may not be suitable for them. We undertake diligent measures to actively monitor for any violations. Any account found to be operated by someone under 18 will be immediately suspended without exception. Our commitment to this policy supports our mission to provide a secure and professional environment for all users.

1. Age Declaration: All users who sign up for an account on Premium.chat must affirm that they are at least 18 years of age. This is the first level of defense against underage use. Providing false information about one's age would be considered a violation of the terms of service and will lead to immediate account suspension or termination.

2. Payment Method Checks: Since most financial institutions require account holders to be at least 18 years old, checking the age of the payment account holder can serve as a form of age verification. If a user's payment account is determined to be registered to a person under 18, the user's Premium.chat account may be suspended or terminated.

3. Routine Audits: Premium.chat periodically review accounts for any signs of underage use. This includes machine learning algorithms to analyze usage patterns, language, or other indicators that could suggest a user is underage.

4. User Reporting: The community plays a vital role in enforcing age requirements. Users should be encouraged to report any suspicions of underage use. Upon receiving a report, Premium.chat will review the account and take appropriate action, which may include reaching out to the user for additional age verification. Use the Get in Touch form if you have any details that we should know.