Frequently Asked Questions

Account Types

Can you give an example of how a Master Account, Sub-accounts, and Profiles can work together on Premium.Chat?
  • Master Account Example: Suppose you have a Master Account named @lifecoaching, established for your Life Coaching service. This Master Account serves a dual purpose: it not only helps you manage your life coaching business on the platform but also enables you to oversee any other profiles or Sub-accounts you create. It acts as a unified platform where you can view and manage all your services collectively.
     

  • Profiles Under Master Account: Within your @lifecoaching Master Account, you can add individual Profiles such as @coachmike, @coachjennifer, and @coachkim. Each profile can be designed to represent a different coach in your team, highlighting their unique coaching methods and expertise. You have the choice to either manage these profiles yourself or assign them to the coaches for direct interaction with clients.
     

  • Sub-account for a Different Service: If you wish to expand your offerings, for instance, by starting a virtual assistance service, you can add a Sub-account called @yourvirtualfriend under your Master Account. This Sub-account functions independently but remains under the overarching management of your Master Account.
     

  • Profiles Under Sub-account: You can also add individual Profiles under the @yourvirtualfriend Sub-account. These profiles can be specialized to represent different facets or personnel of your virtual assistance service, each tailored to specific client requirements or services.
     

This example illustrates the flexibility and comprehensive management capabilities of Premium.Chat's Master Account structure, allowing for diverse service offerings while maintaining centralized control and oversight for streamlined business management.

 
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