Frequently Asked Questions
Account Types
How do I add and manage profiles for a Sub-account or Master account?
To add and manage profiles for either a Sub-account or Master Account on Premium.chat, follow these instructions:
- Navigate to your settings page at Premium.chat Settings.
- To add a Sub-account, select the “Add Sub-account” feature at Add Sub-account. This enables the creation of a new account linked to your Master Account.
- For setting up individual profiles for your Master or Sub-account, use the “Add profiles” option in the settings, accessible at Add Profiles.
- You can manage these profiles yourself, or assign them to other individuals for greater flexibility. If you choose to delegate request handling to others, ensure that each individual has a unique mobile number different from yours. This is necessary for them to receive their own specific requests for the profiles they manage.
- This level of control allows you to manage multiple profiles as needed, tailoring your service offerings to meet diverse client needs effectively.
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