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Bege Orpah Bavoshia
I am based in Masaka, within Karu Local Government Area of Nasarawa State, Nigeria, where I operate my baking and pastry business, Bavoshia’s Bite and More. Masaka is a developing urban area located close to the Federal Capital Territory, Abuja, which provides access to a wide and diverse customer. It is located within a residential community that is easily accessible by road and transportation.
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Customer service
Customer service refers to the support and assistance a business provides to its customers before, during, and after they purchase a product . It is one of the most important aspects of any organization because it directly affects customer satisfaction and success of the business.Good customer service is not only about solving problems but also building positive relationships between a business and its customers. customer service involves listening to customers, understanding their need and responding in a polite manner. It take place through interactions,phone calls,social media etc.
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