Frequently Asked Questions

Billing

How do per minute and flat rate calls work, and what are the differences?

Per Minute: Per minute are billed based on the actual duration of the session. You are charged for each minute you spend on the session. allowing for flexibility in how long you engage. This option is ideal if you're unsure how much time you'll need, as you only pay for the time you use.
 

Flat Rate: Flat rate session involve a fixed fee for a predetermined session length. Regardless of whether you use all the allotted time or end the session early, the full fee is charged. This is because the cost is based on the availability of the service for the entire period, not the actual usage time. Opting for a flat rate can be advantageous if you anticipate needing the full session or prefer the certainty of a set cost.
 

Key Differences:

  • Billing: Per minute session are billed as you go, whereas flat rate sessionhave a predefined cost.
  • Flexibility vs. Certainty: Per minute offers more flexibility, charging only for the time used. Flat rate provides cost certainty, charging a flat fee regardless of usage.
 
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