Whether you are new to charge for support or already running with it, the Premium.Chat blog has written about this topic from the operator's perspective. This page is the index.
Premium.Chat has 2 posts on this tag in the archive. Worth reading first: Why Charging for Tech Support with Premium Chat is a Smart Business Move and Provide Great Customer Care Around The Clock With Premium Chat. Each one approaches charge for support from a different angle.
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Why Charging for Tech Support with Premium Chat is a Smart Business Move
Tech support is an essential part of any business that sells technology products or services. Customers expect quick and effective support, and premium chat offers a convenient way to provide…

Provide Great Customer Care Around The Clock With Premium Chat
For those of us needing the help of an expert, sometimes it simply isn’t an option to gain knowledge or support we require, right when we need it most. Consulting…