Frequently Asked Questions

How to Operate

How do I enable audio and video?

Firefox (Desktop & Mobile):


When prompted by the Premium.Chat website, a notification will appear in the address bar with a camera and/or microphone icon.

 

  • Click on the icon, and select "Allow" from the drop-down menu to enable audio and video.
  • Refresh the page if necessary to apply the changes.

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Chrome (Desktop):


When prompted by the Premium.Chat website, a notification will appear in the address bar with a camera and/or microphone icon.
 

  • Click on the icon, and select "Always allow [website] to access your camera and microphone" from the drop-down menu.
  • Click "Done" and refresh the page if necessary to apply the changes.


 

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Chrome (Mobile):


When prompted by the Premium.Chat website, a pop-up will appear requesting access to your camera and/or microphone.
 

  • Tap on "Allow" to enable audio and video.
  • Refresh the page if necessary to apply the changes.



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Safari (Desktop):

 

When prompted by the Premium.Chat website, a notification will appear near the top-right corner with a camera and/or microphone icon.
 

  • Click on the icon and select "Allow" from the drop-down menu to enable audio and video.
  • Refresh the page if necessary to apply the changes.


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Safari (Mobile - iOS):
 

  • Open the Settings app on your iOS device.
  • Scroll down and tap on "Safari."
  • Under "Settings for Websites," tap on "Camera" and "Microphone" separately and choose "Allow" for the desired website (premium.chat)
  • Open Safari and visit the website that requires audio and video permissions. The settings should now be applied.


 
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