Frequently Asked Questions

No. You’ll need a webcam to offer video chat, but our flexible chat options mean you can offer text chat or voice chat if you’re more comfortable with that.

Absolutely! At Premium.Chat, you have the liberty to offer paid chat services on a variety of topics. Feel free to set distinct pricing for each topic, tailoring it to your expertise level and the specific needs of your audience, whether they are customers, fans, or followers. We give you complete control over your services.

For enhanced visibility, we recommend adding a minimum of three widgets to your profile.

Additionally, consider expanding your offerings to include phone calls and video chats, if you're comfortable. This can increase your presence in our Discover section, potentially leading to higher earnings. For more tips on maximizing your income, don't forget to check out our best practices recommendations here.

No, you don’t need to download or install anything, and neither do your paid chat customers. Premium.Chat is an online solution that you can access using the web browser on any internet-connected mobile phone, tablet, or computer.

Not yet, but we are working on an app. We are currently developing powerful Premium.Chat apps for both iOS and Android. Use of the app will be optional. If you prefer, you and your customers can access Premium.Chat using the web browser on any internet-connected mobile phone, tablet, or computer.

Yes, our Master Account option covers that too! First, set up your Premium.Chat account and get it activated, then contact us and let us know what you are trying to do in order to request Master Account status. We’ll enable it for you at no extra cost on a case by case basis.

You can start using Premium.Chat immediately. It only takes a few minutes to get your account set up and creating your chat widget and/or profile is simple. Just sign up for our free service and create your account. If you need assistance, simply contact us… We’re here to make everything easy!

Premium.chat requires your phone number when signing up as a seller for two important reasons:
 

1. Your phone number serves as a means to verify your account and helps in the timely notification of chat requests or important account-related updates.
 

2. To enhance the security and reliability of the platform.
 

Rest assured that your phone number will not be given out to anyone, as Premium.chat has a strict privacy policy in place. Phone numbers are used to notify you when you have a chat request in a timely manner. All chats occur on the Premium.Chat platform so your number is never shared with anyone. The platform is committed to protecting your personal information, and your phone number will only be used for internal purposes related to your account and chat services.

First, create a widget or widget in your Dashboard. Once you’re done that, you have two options:

1. You can add your Premium.Chat profile link to your social media account/s:  Instagram, Twitter, Facebook, YouTube, TikTok, or Link in bio provider like Linktree, AllMyLinks, FlowPage, Beacons, OnlyFans, etc (by selecting the Website Activation method. The more places you add your premium.chat profile, the more money you can earn!
 

2. You can copy and paste the widget HTML code to your website. Instructions to validate your account with a website can be found here.

Activation is REQUIRED to use Premium.chat so you can chat on the platform and earn.