Frequently Asked Questions

How to Operate

What is Profile Grade?

The Profile Grade, a proprietary feature of Premium.Chat, is expertly designed to guide you in optimizing your profile to its fullest potential. Your Profile Grade is private and only you know what it is. Our grading system is not just about aesthetics; it's a strategic tool aimed at maximizing your earning potential. By improving your profile based on the criteria we provide, you make it more enticing for buyers to start a conversation with you. The more complete and professional your profile looks, the higher your grade, and the greater your chances of turning visitors into paying clients. Each aspect of the criteria is thoughtfully chosen to ensure that your profile is comprehensive, engaging, and trustworthy. A top score in each category means your profile is resonating with buyers and you're well on your way to increasing your income through Premium.Chat.
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The goal is to achieve a perfect score of 10 points for each criterion, culminating in an optimal profile.

Here's an easier-to-understand explanation for each criterion:
 

  1. Profile Image (10 points): Add a personal touch with a profile picture. It's the first visual cue that invites buyers to connect with you.
     

  2. Profile Cover Image (10 points): A cover image frames your profile and gives buyers a glimpse into your brand or personality.
     

  3. Profile Description Character Length (10 points): Your description tells your story. Aim for detail to inform buyers about what you offer and who you are.
     

  4. Number of Widgets (10 points): Widgets are your tools for interaction. Include various widgets (Chat, Calls, and Video Chat) to offer buyers multiple ways to communicate with you.
     

  5. Variety of Sub-categories (10 points): Showcase your range of expertise by including diverse service categories.
     

  6. Chat Widget (10 points): A chat widget is essential. It's the core of real-time interaction, where buyers can quickly reach out to you via text chat.
     

  7. Call Widget (10 points): Some buyers prefer to talk. A call widget invites them for a more personal conversation.
     

  8. Video Chat Widget (10 points): Incorporating a video chat widget elevates your profile by providing a dynamic window into your services. It's an interactive featue that not only showcases your offerings but also allows for face-to-face communication, making each interaction with buyers more personal and impactful. Aim for full engagement by utilizing this widget to its maximum potential to distinguish your profile from others.
     
  9. Media Added to Widgets (10 points): Enrich your widgets with images or videos. This media can illustrate your servicess more vividly.
     

  10. Verified Profile (10 points): A age verified badge enhances your credibility. It tells buyers that you're recognized and trustworthy.


Strive to score the full 10 points in each category to ensure your profile is as robust and attractive to potential buyers as possible. A complete profile can make all the difference in how buyers perceive your services. Your goal is to get a score as close to 100 as possible to increase your success and revenue.
 

  1. Poor (1-10)
  2. Below Average (11-20)
  3. Fair (21-30)
  4. Average (31-40)
  5. Good (41-50)
  6. Very Good (51-60)
  7. Excellent (61-70)
  8. Outstanding (71-80)
  9. Superior (81-90)
  10. Elite (91-100)
 
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