Frequently Asked Questions

"Top Response Speed" measures the swiftness with which you respond to Premium.Chat requests. Enhancing your speed is pivotal to attracting more users. We calculate this daily using a 30 day average. Sellers in the top 10% for "Top Response Speed" receive a ribbon on their profile, spotlighting them to potential chatters and increasing their chances of more interactions.
 

To earn a ribbon on your profile and stand out on the site in the top 10% of creators:
Keep your Response Speed under 15 seconds to be among the fasters responders.

Here's how:
 

1. Stay Active: Ensure you're frequently online and have notifications enabled, so you're immediately alerted to new Premium.Chat requests.
    
2. Organize Your Time: Dedicate specific periods of your day solely for Premium.Chat interactions. Quick acknowledgment of a request can make a lasting positive impression on users.
    
3. Efficient Tool Use: Familiarize yourself with the platform's interface, ensuring you can swiftly accept or acknowledge a chat request as soon as it comes in.
   
   Tips: Make sure your notification options are optimized as best as possible so you don't miss requests and income as a result.