Frequently Asked Questions

How to Operate

What is a widget?

A widget on the Premium.Chat service is a tool that allows chat sellers to integrate a live chat interface on social media or a website if you have one.

Here are some key features and functions of the widget:
 

  • Customization: It can be customized to match the look and feel of your website or brand, including colors, styles, and placement.
     
  • Integration: You can integrate the widget in two main ways:
     
    • Social Media: Each widget has its own direct URL, allowing you to share the link on social media platforms for easy access by your clients.
       
    • Website: If you have a website, you can embed the widget using HTML code simply by copying and pasting a provided snippet into your site.
       
  • Functionality: Enables real-time communication with visitors, supporting text, audio, and video chat, depending on your settings and what you'd like to offer.
     
  • Monetization: Designed for monetized interactions, allowing you to charge for your time by setting per-minute or flat rates billing (per session).
     
  • User Interface: Provides a user-friendly interface for both you and your clients, ensuring smooth and efficient communication.
     
  • Analytics and Reporting: Includes tools to track usage, monitor performance, and generate reports, helping you manage your interactions and revenue.

Using a widget, you can offer seamless, interactive, and monetized chat services to your clients directly from your social media links or a website.

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