Our moderation system is designed to protect users and ensure a safe, trustworthy environment for everyone on the platform. Every piece of content is reviewed to meet community and safety standards. See our Content Moderation, Safety Assurance & Removal Policy.

✅ Allowed

What it means:

Your content has been reviewed and approved. It meets our platform rules and complies with our Terms and Prohibited Content Guidelines.

What happens next:

Your content is fully visible on the platform and may appear in search, recommendations, promotions, and monetization features without restriction.

🟡 On Review - Text

What it means:

The text content on your profile, widget, title, description, tags, or messages is currently being reviewed by our moderation team. This review helps ensure compliance with our safety and content policies.

You may edit, remove, or replace the text that is currently under review.

What happens next:

Most reviews are completed within 24–48 hours. During this time, some visibility, discovery, or monetization features may be temporarily limited until the review is complete.

What you should do now:

We strongly recommend reviewing our Prohibited Content Guidelines and updating any non-compliant text as soon as possible to help restore full visibility faster:
https://premium.chat/legal/prohibited-content-guidelines

🟡 On Review - Media

What it means:

One or more uploaded media items, including profile photos, gallery images, videos, thumbnails, or promotional media, are currently under review by our moderation team.

You may remove or replace the media while the review is pending.

What happens next:

Most media reviews are completed within 24–48 hours. While under review, affected content may be hidden, restricted, or limited from appearing publicly across the platform.

What you should do now:

We strongly recommend reviewing our Prohibited Content Guidelines before uploading new media to help avoid delays, restrictions, or denied content:
https://premium.chat/legal/prohibited-content-guidelines

❌ Denied

What it means:

Your content has been denied because it was flagged for a probable violation of our Prohibited Content Guidelines or Terms of Service.

Do not attempt to re-upload the same or substantially similar content after it has been denied.

What happens next:

• The denied content may be removed, hidden, or permanently restricted.
• You may receive a notification explaining the reason for the denial.
• Repeated or severe violations may result in account restrictions, suspension, demonetization, or permanent termination.

If you believe a moderation decision was made in error, you may contact our support team with the related Content ID and a brief explanation for further review.

For more information about content statuses, please review:
https://premium.chat/faq/seller/how-to-operate/what-do-the-different-content-statuses-mean-on-premiumchat.html