Frequently Asked Questions

How to Operate

What do the different content moderation statuses mean on Premium.Chat?

Our moderation system is designed to protect users and ensure a safe, trustworthy environment for everyone on the platform. Every piece of content is reviewed to meet community and safety standards.


Allowed
 

What it means:
Your content has been reviewed and approved. It complies with our Terms and Conditions, including the Prohibited Content Guidelines.
 

What happens next:
Your content is visible to users and can be promoted and monetized without restriction.


🟡 On Review
 

What it means:
Your content is currently being reviewed by our moderation team. This is a routine step to ensure it aligns with our community guidelines.
 

What happens next:
Most reviews are completed within 24–48 hours. During this time, content may be limited in visibility or functionality.


Denied
 

What it means:
Your content has been flagged for a probable content violation of our Prohibited Content Guidelines.
 

What happens next:

  • The content has been removed or restricted.

  • You will receive a notification explaining the reason.

  • Repeat violations may lead to account suspension or removal.


If you believe a decision was made in error, you can contact our support team with the Content ID and a brief explanation. We're here to help ensure a fair and respectful experience for all users.

Shopping cart
 
Active Now